Frequently Asked Questions

How long does shipping take?

It takes around 1 to 1.5 weeks to custom make and dispense your glasses.

Total time to receive your order should be around 11 to 14 days.

What is your return policy?

If you are unhappy with your purchase for any reason, we offer a full refund for products returned within 2 weeks of receiving them, provided they are in their original condition, with original tags and packaging. T&C's apply.

Where are you based?

We are a 100% New Zealand owned and operated company.

But we work with suppliers and distributors from all over the world to provide the best quality and price we can.